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FAQ

About services:

Which are the benefits of being a Towerhouse Client?

We know how hard it can be to keep a small business on track, so we offer our clients the reliability and flexibility of a vast and sufficient stock of high quality brands. Big corporation benefits, for your starting business!
-No limits in product combinations or packages
-No minimum quantities of purchase (except for delivery service)
-Continuous following of orders and history of purchases
-Flexibility in package creation. You can choose your package depending on the number of pieces, boxes or budget.
-Unlimited visits to the warehouse
-24-hr Hassle free return policy

How do I become a Towerhouse Client?

To become a client, our sales representatives may need your billing and credit information to start; other than that, we are ready to begin working with you!

How do Towerhouse discounts work?

Expect our seasonal discounts throughout the year, and subscribe to our newsletter so we can keep you updated!

Are deliveries limited to a certain area?

Our delivery range is up to 80 miles from our location. Contact your sales representative to check your eligibility in delivery.

How can I create my special package?

Our package service is made to fit your needs. You may create your package depending on budget, number of pieces or number of boxes you need.

How can I get a quote?

Placing a quote with us is easy, give us a call and we will give you the options and recommendations fit to your checklist!

Are there any warranty policies for deliveries or packages?

We believe in a Hassle-Free Return Policy. If your product is fresh, you can return it in a 24-hr lapse, if it is frozen, you may return it in 48-hrs by only calling your sales representative, we’ll handle it.